Exchanges and Returns
30 Days
Deadline to exchange or return
Free Shipping
On first exchange
Guaranteed Refund
Within 7 business days
How to Request an Exchange
1
Access your account and go to "My Orders"
2
Select the order and click "Request Exchange"
3
Choose the reason for the exchange and the new product (if applicable)
4
Wait for the shipping code by email and send the product
Frequently Asked Questions
You have up to 30 calendar days after receiving the product to request an exchange or return.
Yes, the product must be unused, unwashed and with all original tags.
After we receive the product back, the refund is processed within 7 business days.
Yes! You can exchange for any product on the site of equal or higher value (paying the difference).